When Red Badger first started working with the NHS on the next version of their collaboration platform, FutureNHS, we were incredibly excited by the opportunity to have an impact on one of the nation's most beloved public services during a critical…

John Little coined his eponymous theorem while studying queues – it links the rate at which customers enter a queue, the average wait each customer experiences, and the number of customers you’d tend to find in that queue. Knowing two of these…