John Little coined his eponymous theorem while studying queues – it links the rate at which customers enter a queue, the average wait each customer experiences, and the number of customers you’d tend to find in that queue. Knowing two of these…
Avivah Wittenberg-Cox is a global expert on all things gender balance. She is the CEO of…
We’re proud to announce that our Digital Marketing Apprentice Honesty Haynes-Williams has joined the BIMA100 in the Students & Apprentices category.
We’re so proud to announce that we’ll be working with NHS England & NHS Improvement to design and build the next version of their collaboration platform, FutureNHS.
In the context of recent advances in Test Automation, we need to address the relevance of the Test Pyramid. First popularised by Mike Cohn, for a decade and a half, this model has been invaluable in illustrating the benefits of a bottom-up approach…
I am sure that everyone who is reading this blog has worked hard and had some failures along the way, for all of us those mistakes became learning experiences. So we were able to take those learnings and make adjustments to our future ideas, meaning…
We're proud to announce that our Badger-built platform, ShareThyme has been selected as an honourable mention in Fast Company’s 2020 World Changing Ideas Awards in Corporate Social Responsibility and Health & Wellness categories. ShareThyme was our…
One of the major technical revolutions in modern times has been the cost of storing information. Storing petabytes of information is now relatively cheap. This has led to a culture in digital teams to store and track everything. I’m not against…
At Red Badger we often lead our clients in developing user-centric designs and strategies for digital product development. More recently, however, we’ve been adding data-driven design strategies to the mix. These concepts are frequently thought of…
At Red Badger our delivery teams often use a North Star metric to guide the way through product delivery. A good North Star tells you if the direction of travel your product teams are taking is having a positive or negative impact on your customers.
One metric that most eCommerce Product Owners look at is conversion rate. This is usually the number of orders in a day divided by the number of site visits. We trend this metric, we compare it week-on-week and year-on-year and we optimise our…
Istio recently released version 1.5, and one of the major changes in it is the deprecation of Mixer in favour of WebAssembly Envoy filters. If none of that sentence made sense to you, but you want to extend Istio or Envoy with custom behaviour, …
Happy April Fool’s! Here at Red Badger, we spend our days creating and building transformative digital products for all kinds of consumer problems - that’s not a joke. With our playful spirit in mind, we thought we’d create a list of 12 of our top…
Mean Time To Repair (MTTR) can be defined as the average time elapsed between an incident…
We’re excited to announce that we’re now a Disability Confident Committed employer. Accessibility and inclusion are really important to us, and in the future, we want to be sure that we are doing our best to support people living with disabilities…
Recently, I took a course in DSDM, an agile project delivery framework. Whether you’ve taken the course yourself, or if you’re thinking about booking it, here are some of my thoughts after having completed my training.
There’s much to celebrate about the status quo of product leadership in today’s business world. In practice, product thinking gives us a way to align everything a business is capable of around…
This started as an internal hot topic - why do people so often misunderstand what ‘product’ means? As we talked through various opinions, it dawned on me. The word is the problem. It’s being used to describe so many things. From our day-to-day…
In case you weren’t aware, there is quite a lot of discussion about the current climate emergency we are facing. Earlier this year, a group of like-minded Badgers started ‘Green Badger’, an open forum and action group where we could discuss climate…