Most management consultants hone their skills in deductive, convergent thinking. Considering pros and cons and making informed decisions.
When a problem is initially stated, everyone assumes they understand it in the same way. That might be false because we tend to unconsciously fill the gaps with our own projections, and colour in the words with our own point of view.
As kids we have learned that the best way to impress and to entertain is by telling. We compete against our peers by telling the most interesting fact, the most outrageous story, the best joke. We have learned that we win by telling and listen…
What is an Agency?
-noun, plural a.gen.cies - an organization, company, or bureau that provides some service for another.