- Badger Life
- UX & Design
- Mission Beyond
Ahead of our unique virtual panel event about the immediate future of customer loyalty: ‘Is the future of loyalty point-less?’ we interviewed our expert panellists to find out more about their personal experiences and their opinions on loyalty.
This year’s HOSTECH event brought the effect of the pandemic on the hospitality industry sharply into focus.
It rapidly accelerated customer adoption of food delivery – enabled in large part by technology – and created an opportunity for entirely…
Consumers demand equitable value exchange from the brands they engage with. And loyalty programmes have to work extra hard to attract, retain and excite a hyper-aware, hyper-connected and hyper-individual customer.
Taken from our event in February 2022, Red Badger Managing Director Joel Williams looks at the importance of digital loyalty programmes and how brands are looking for new ways to improve customer experience as a result of the digital demands and…